Truscent Bank - Help Center

Account Management

Learn how to manage your account settings, update personal information, and secure your account.

Transfers & Payments

Learn about different types of transfers, payment methods, and how to schedule recurring payments.

Security Guidelines

Understand our security features and best practices to keep your banking information safe.

The Future of Digital Banking in 2025

May 15, 2025 | By Admin

The banking landscape is evolving rapidly with new technologies and customer expectations. In this article, we explore the latest trends and what they mean for you.

5 Ways to Keep Your Online Banking Secure

May 8, 2025 | By Security Team

Cybersecurity threats are becoming more sophisticated. Learn these essential tips to protect your financial information online.

Understanding Joint Accounts: Benefits and Considerations

April 30, 2025 | By Financial Advisors

Thinking about opening a joint account? We break down everything you need to know before sharing financial responsibilities.

To reset your password, click on the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password. For security reasons, password reset links expire after 24 hours.

Internal transfers between Truscent Bank accounts are processed immediately. External transfers to other banks typically take 1-3 business days, depending on the destination bank and transfer amount.

Yes, our mobile banking app is available for both iOS and Android devices. You can download it from the App Store or Google Play Store by searching for "Truscent Bank Mobile."

If you notice any suspicious transactions or activity, please contact our 24/7 security hotline immediately at +44 7350 010592. You can also freeze your account temporarily through the "Security" section in your online banking dashboard.

Account Management

Transfers & Payments

Security Guidelines

The Future of Digital Banking in 2025

5 Ways to Keep Your Online Banking Secure

Understanding Joint Accounts: Benefits and Considerations

How do I reset my password?

How long do transfers take to process?

Is there a mobile app available?

How do I report suspicious activity on my account?

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